At Rise Fitness Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard your data, and your rights regarding your information.

By using our services or visiting our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information from you:

Contact Information

When you sign up for our services or create an account, we may collect your name, email address, phone number, and physical address.

Payment Information

If you make payments for our services, we may collect your payment card information, billing address, and other relevant payment details.

Health and Fitness Data

To provide personalized fitness plans and training, we may collect information related to your health, fitness goals, medical conditions, and workout performance.

Communications

We may keep records of any communications you have with us, including email and phone correspondence.

Usage Information

We collect data about your interaction with our website and mobile applications, including your IP address, device information, and browser type.

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How We Use Your Information

We use your personal information for the following purposes:

Providing Services

To deliver our fitness and wellness services, including personalized workouts, training plans, and class bookings.

Communication

To send you important information about our services, updates, promotions, and to respond to your inquiries.

Payment Processing

To process payments and maintain financial records.

Health and Fitness Analysis

To provide you with personalized fitness recommendations, analyze your progress, and tailor our services to your needs.

Marketing & SMS

To send you information about our services, promotions, and offers via email and SMS. Message and data rates may apply. You may reply STOP to opt out of SMS messaging at any time, or reply HELP for assistance. Message frequency may vary based on your usage.

SMS opt-in consent and phone numbers will not be shared with or sold to third parties for marketing purposes.

Data Security

We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Data Sharing

We do not sell or share your personal information with third parties without your explicit consent, except in the following situations:

Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services.

SMS Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

Legal Compliance

We may share your information when required by law, regulation, or legal process.

SMS Program Terms

By opting into our SMS program, you agree to receive text messages from Rise Fitness Studio related to our services, classes, and promotions.

Program Details

Program Name: Rise Fitness Studio SMS Campaign

Message Frequency: You can expect to receive 4–6 messages per week, which may vary based on your attendance and usage

Message Types: Class schedule updates, event reminders, exclusive promotions, and studio closures or announcements

Opt-Out

To stop receiving SMS messages at any time, reply STOP to any message. After opting out, you will no longer receive text messages from us.

Help & Support

Reply HELP to any message for assistance, or contact us directly at [email protected] or 716-912-9424.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Participation in our SMS program is free from our end; however, you are responsible for any charges from your mobile carrier.

No Third-Party Sharing

Your SMS opt-in consent and phone number will not be shared with or sold to any third parties for marketing purposes.

Your Rights

You have the right to:

Access — request access to the personal information we hold about you

Correction — request correction of inaccurate or incomplete personal information

Deletion — request the deletion of your personal information

Objection — object to the processing of your personal information for marketing purposes

Data Portability — request the transfer of your personal information to another party

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a prominent notice on our website or via email.

By using our services, you agree to the terms of this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Phone: 716-912-9424

Email: [email protected]

Thank you for choosing Rise Fitness Studio for your fitness and wellness journey.